Frequently Asked Questions (FAQs)
Need help in your partner search?
Please go through our frequently asked questions. If you still can't find your answers, please feel free to contact us 24 x 7 or call us. You can also write to us at admin@srimatrimony.com
Registration & Login
Can I register my Matrimonial Profile Free on SriMatrimony.com?
Yes, Registering your Matrimonial Profile is Free on SriMatrimony.com. Doing so, you will become a Free Member which will enable you to receive response from other members; and also, you can express Interest in suitable members.
Is that possible for a person to create multiple ID?
It is not possible for the user to create multiple accounts, instead you can register for any of your brother/ sister you can register for a separate profile with another valid Mobile Number & Email id.
Profiles
How can I create a matrimonial profile in SriMatrimony.com?
To create a matrimonial profile on SriMatrimony.com, follow these simple steps: Visit the SriMatrimony website and click on the 'Register Free' link. Enter your name, date of birth, gender, email ID, mobile number, and other necessary details accurately in the provided fields. Please note that profiles are created only after successful verification of your mobile and email ID. Once your information is submitted and verified, your profile will be created, and you will receive a Matrimony ID for future reference and login purposes.
What should I keep in mind when creating a profile?
When creating a profile on SriMatrimony.com, make sure to provide accurate details about yourself, including your education, career, and family. It’s important to include a brief description and a photo to enhance the quality of your profile. Avoid writing long descriptions or including irrelevant content, ensuring that all information is focused on marriage and remains accurate.
Horoscope
How can i add up my Horoscope in profile?
After logging into your home page click on Upload Horoscope link in My Home page, Select Generated Horoscope tap and go to Upload a scanned copy link on rightside of the page then Choose a image of the correct horoscope of the person.
The members are requested to update their horoscope in JPG/PNG format. Every horoscope posted on our website will go through 12 hours of validation that involves a manual screening. Only after the horoscope is validated will it be available for all members to see.
Is there a membership fee?
Some features are free, while premium features require a membership plan.
Search Profiles
How do I create an account?
You can create an account by clicking on the signup button and following the instructions.
Is there a membership fee?
Some features are free, while premium features require a membership plan.
Membership
How do I create an account?
You can create an account by clicking on the signup button and following the instructions.
Is there a membership fee?
Some features are free, while premium features require a membership plan.
Ways to Contact
How do I contact a Member?
Please use the 'Send Message' or 'express interest' link available below the Matrimonial profile page of a member whom you wish to contact.
Can I get a refund?
Refunds are available within the first 30 days of purchase.
Privacy Settings
How do I contact a Member?
Please use the 'Send Message' or 'express interest' link available below the Matrimonial profile page of a member whom you wish to contact.
Can I get a refund?
Refunds are available within the first 30 days of purchase.
Miscellaneous
What should I do if I forget my password?
You can reset your password by clicking on the 'Forgot Password' link.
Why is my account locked?
Accounts may be locked due to multiple failed login attempts. Contact support for help.